When making an appointment, we will try to offer you one as soon as possible at a convenient time. If you need to be seen urgently, please phone the Practice as early in the day as possible. 

Every effort is made to see patients at the appointed time, however if you are kept waiting there is usually a good reason so we do appreciate your patience.

We have an automated text messaging service to send out a reminder of your appointment.  If you do not wish to be included in this service, please let us know.

Cancellations and missed appointments

If you are unable to keep your appointment, please give us at least 24 hours notice so that we can offer the appointment to someone else, if this is not adhered to a cancellation charge may be incurred.  

This is also the case for missed appointments.  We reserve the right not to see patients that persistently cancel or fail to attend appointments.   

Missed appointments waste NHS time.  

Emergency service/Out of hours care

If you are experiencing discomfort during surgery hours, please telephone the Practice and every effort will be made to see you as soon as possible.

If you need urgent treatment outside of the opening hours, please telephone the out of hours line on 0845 602 6417.

For the avoidance of doubt, emergency treatment means urgent treatment that the dentist considers necessary to relieve severe pain or prevent your oral condition deteriorating before you can make a normal appointment


To book an appointment
Call now on
01848 332 592

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