Contact

Contact us to book an appointment

Contact details

Call us

01848 332592

Email us

info@thornhilldentalpractice.co.uk

Find us

Thornhill Dental Practice
45 Drumlanrig St, Thornhill, DG3 5LJ

Business Hours

Mon - Fri
- -
Sat - Sun
Closed

Feedback, comments & complaints

We aim to make your experience at the Practice as relaxed as possible and welcome feedback from patients.

 

Communication from patients is very important to us, whether it is good or bad, feedback helps the Practice to grow and maintain a good service for our patients.


If you wish to make a comment, compliment or complaint, please contact our Practice Manager who will discuss any issues / concerns you may have or deal with your complaint and talk you through our procedure.


We take complaints very seriously and endeavour to ensure that patients are pleased with all aspects of their treatment. All complaints are to be thoroughly, courteously and expeditiously investigated with the aim of achieving a mutually acceptable resolution. Our goal is to manage and resolve complaints and patients’ concerns in a caring and sensitive manner.

FAQs

What should I do if I start to develop COVID-19 symptoms?

If you have any new or worsening respiratory symptoms which suggest a respiratory virus, please call the Practice to reschedule your appointment.


When can I book in for a check-up appointment?

Please contact the practice where a member of the team will be happy to help. 


How often should I attend for hygiene appointments?

It is recommended that you attend every 3-6 months depending on your gum health. 


Join our practice

Get in touch to join our practice and arrange an appointment.

Enquire now

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